Refund policy
RETURN & REFUND POLICY
Last Updated: June 20, 2026
Thank you for shopping with Gehna Official.
We want you to be satisfied with your purchase. Please read our Return and Refund Policy carefully.
RETURN ELIGIBILITY
Products may be returned or exchanged only if:
• The product received is damaged, defective, or incorrect.
• The return request is submitted within 48 hours of delivery.
• The product is unused and in its original packaging.
NON RETURNABLE ITEMS
The following items are not eligible for return or refund:
• Used products.
• Products damaged after delivery.
• Cosmetic and skincare products once opened or used.
• Products returned without original packaging.
• Sale, clearance, or promotional items unless received damaged or defective.
REFUND PROCESS
Once the returned product is received and inspected, we will notify you regarding approval or rejection of your refund request.
Approved refunds will be processed to the original payment method within 5 to 7 business days.
EXCHANGE POLICY
If you receive a damaged, defective, or incorrect item, we may offer a replacement subject to product availability.
ORDER CANCELLATION
Orders may be cancelled before dispatch. Once an order has been shipped, cancellation requests may not be accepted.
CONTACT INFORMATION
Business Name:
GEHNA IMITATION JEWELLERY & BANGLE STORES AND COSMETICS
Brand Name:
Gehna Official
Website:
www.gehnaofficial.com
Associated Domains:
www.gehnasale.com
www.gehnasale.in